Shipping policy
Shipping Policy
Last Updated: July 1, 2026
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
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United States: 7–15 business days
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Canada: 8–18 business days
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United Kingdom: 6–12 business days
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Europe: 7–18 business days
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Australia & New Zealand: 8–18 business days
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Rest of the World: 10–25 business days
Please note that these are estimated delivery times and may vary due to customs, weather, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping offers will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available). Tracking information may take 24–72 hours to become active.
Multiple Shipments
As we work with multiple suppliers and fulfillment centers, items ordered together may arrive in separate packages and on different dates.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, arrives damaged, or is lost in transit, please contact us. We will work with the shipping carrier to resolve the issue and determine the appropriate solution.
Delivery Delays
While we strive to meet our estimated delivery times, unforeseen circumstances such as customs inspections, severe weather, transportation disruptions, or high shipping volumes may cause delays.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact our customer support team through our Contact Us page or by email.